MIND MANTRA ABACUS (“we,” “our,” “us”) is committed to protecting the privacy of children and their families. This Privacy Policy outlines the types of personal information we collect when you or your child use our online abacus training services, and how we protect and use that information.
By accessing or using our online training programs, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Details: Name, email address, phone number, child’s name, age, grade, and other information provided during registration or when contacting us.
- Account Information: Username, password, payment information (if applicable), and other necessary details to create and maintain user accounts.
- Usage Data: Information on how you use our services, including the features you access, the duration of use, and any interactions with our content.
2. How We Collect Information
- Directly from Users: When parents or guardians sign up for online training, provide feedback, or contact us.
- Automatically: Through the use of cookies and other tracking technologies to monitor how our website and online services are accessed and used.
3. Use of Information
We use the collected information for the following purposes:
- Provide Services: To deliver online training sessions, create and manage accounts, process payments, and provide customer support.
- Enhance User Experience: To improve the content and performance of our online platform.
- Communications: To send updates, reminders, or promotional materials related to our services (with the parent’s consent).
- Compliance: To comply with legal obligations and enforce our terms of service.
4. Sharing of Information
We do not share or sell any personal information to third parties for marketing purposes. However, we may share personal data in the following cases:
- With Service Providers: We may share information with trusted third-party vendors who help us operate our services (e.g., payment processors, customer service providers).
- Legal Compliance: We may disclose personal information if required by law, in response to legal requests, or to protect our rights or the rights of others.
5. Data Security
We implement reasonable security measures to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect the information through reasonable practices.
6. Parental Consent and Children’s Privacy
We are committed to ensuring that we protect children’s privacy online. The services we provide are for children under the age of 18, but registration and access to our platform are only permitted with the consent of a parent or guardian.
- Parental Control: Parents can review, correct, or delete their child’s personal information by contacting us.
- No Personal Information from Children: We do not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have inadvertently collected such information, we will take immediate steps to delete it.
7. Data Retention
We will retain personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal information that we hold.
- Correction: Update or correct inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to certain conditions.
- Opt-out: You can opt out of receiving marketing communications from us at any time.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically to stay informed.
